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Product Documentation API Documentation Changelog

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Product Documentation

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Product Documentation API Documentation Changelog

Welcome to webex interact

Webex Interact overview

👋 Getting Started With Webex Interact

Sign up your Webex Interact account
Dashboard

⚙️ SETUP SMS CHANNEL

Sender names
Numbers
WhatsApp business profile
- Profile settings: Opt-outs, Opt-ins, Auto-replies
- Profile statuses and quality ratings

🚀 send campaigns

Campaigns
- Create and send an SMS campaign
- Create and send a WhatsApp campaign

📊 reports

Understanding campaign reports

OUTBOUND HISTORY

Outbound history

📇 manage contacts & lists

Contacts
Contact data mapping
Contact merging strategies
Custom fields
List import summary

➕ setting up Opt-ins

Opt-in management

⛔ opt-outs

Opt-outs
- Import opt-outs
- Enforce account-level SMS opt-outs

📨 Inbox

Inbox: SMS and WhatsApp

📑 templates

SMS templates
Understanding WhatsApp templates and categories

Integrations

Configure and Send an Email to SMS Campaign

📚 accounts & billing

Account details
- Organization
- Teammates
  - Teammate FAQs
Billing details
Email settings

🔑 api preferences

API authentication
Webhooks

Organization

Update your company details

View or edit your Organization name, address and website.

Updated about 1 year ago