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Product Documentation API Documentation Changelog

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Product Documentation API Documentation Changelog

Welcome to webex interact

Introduction to Webex Interact
Explore the Webex Interact UI

👋 Getting Started With Webex Interact

Sign up your Webex Interact account
Dashboard

⚙️ SETUP SMS CHANNEL

Sender names
Numbers
WhatsApp business profile
- Profile settings: Opt-outs, Opt-ins, Auto-replies
- Profile statuses and quality ratings

🚀 send campaigns

Campaigns
- Create and send an SMS campaign
- Create and send a WhatsApp campaign

📊 reports

Understanding campaign reports

📇 manage contacts & lists

Contacts
Contact data mapping
Contact merging strategies
Custom fields
List import summary

➕ setting up Opt-ins

Opt-in management

⛔ opt-outs

Opt-outs
- Import opt-outs
- Enforce account-level SMS opt-outs

📑 templates

SMS templates
Understanding WhatsApp templates and categories

📚 accounts & billing

Account details
- Organization
- Notification settings
Billing details

📨 Inbox

Inbound messages from SMS and WhatsApp

🔑 api preferences

API authentication
Webhooks

❓ Frequently asked questions

General questions
Accounts FAQs
Billing or pricing FAQs
Contacts FAQs
SMS campaign FAQs
Opt-outs FAQs
Channel setup FAQs
Template FAQs
Webhooks FAQs
API or developer FAQs
Reports FAQs

whatsapp campaign

WhatsApp bulk messaging

Organization

Update your company details

View or edit your Organization name, address and website.

Updated 4 months ago