Phone number formats and regions

Webex Interact supports local formats i.e. valid numbers starting with 7, 07, 447 and +447 for UK numbers whereas all other country numbers are expected to be in E.164 international format.

πŸ“˜

E.164 international format: [+][country code][phone number]

βœ” A plus sign (+) to indicate an international number
βœ” The country code (e.g., +44 for the United Kingdom)
βœ” The full phone number (including area or mobile codes)

For example, a Spain number in local format would be 6695344XX but in E.164 format is +346695344XX where +34 is the country code and 6695344XX is a phone number.

This article explains how to format and send to different countries for SMS and WhatsApp:

SMS Phone number formats

WhatsApp phone number formats

SMS phone number formats

Webex Interact allows sending to United Kingdom (UK), Spain and Republic of Ireland by default.

  • For the United Kingdom, supported formats include:

    074XXXXXXXX, 74XXXXXXXX, 4474XXXXXXXX,+4474XXXXXXXX

  • For countries outside the UK, enter numbers in E.164 format.

To send SMS to countries other than UK, Spain or Ireland, you’ll need to enable International SMS on your account from the dashboard or the "create campaign" page. Not sure about the supported countries? See List of supported regions and formats.


WhatsApp number formats

Webex Interact allows sending via WhatsApp to ALL countries by default and does not require any additional permissions.

  • For the United Kingdom, supported formats include:

    074XXXXXXXX, 74XXXXXXXX, 4474XXXXXXXX,+4474XXXXXXXX

  • For countries outside the UK, enter numbers in E.164 format.

List of supported regions and formats

The table below outlines the country code for sending SMS for each supported region.

Supported countryCountry codeE164 format
United Kingdom+44Supported formats - 074XXXXXXXX, 74XXXXXXXX,
4474XXXXXXXX, +4474XXXXXXXX
Webex Interact automatically converts to E.164 format β†’+4477112XXXX
Spain+34e.g.,+34699123XXX
Webex Interact allows sending to United Kingdom (UK), Spain and Republic of Ireland.
Republic of Ireland+353e.g.,+353871234XXX
Afghanistan+93e.g.,+93701234XXX
Albania+355e.g.,+355672345XXX
Algeria+213e.g.,+213551234XXX
Andorra+376e.g.,+3763123XX
Angola+244e.g.,+24492312XXXX
Antigua and Barbuda+1-268e.g.,+1268723XXXX
Argentina+54e.g.,+54112345XXXX
Armenia+374e.g.,+3747712XXXX
Aruba+297e.g.,+297560XXXX
Australia+61e.g.,+6141234XXXX
Austria+43e.g.,+43664123XXXX
Azerbaijan+994e.g.,+99450123XXXX
Bahrain+973e.g.,+9733600XXXX
Bangladesh+880e.g.,+880171234XXXX
Barbados+1-246e.g.,+1246234XXXX
Belgium+32e.g.,+3247712XXXX
Belize+501e.g.,+501622XXXX
Benin+229e.g.,+2299712XXXX
Bhutan+975e.g.,+9751712XXXX
Bolivia+591e.g.,+5917123XXXX
Bosnia And Herzegovina+387e.g.,+3876112XXXX
Botswana+267e.g.,+2677212XXXX
Brazil+55e.g.,+551191234XXXX
British Virgin Islands+1-284e.g.,+1284690XXXX
Brunei Darussalam+673e.g.,+673712XXXX
Bulgaria+359e.g.,+35987812XXXX
Burkina Faso+226e.g.,+2267012XXXX
Burundi+257e.g.,+2577912XXXX
Cambodia+855e.g.,+8559212XXXX
Cameroon+237e.g.,+23767123XXXX
Canada+1e.g.,+1416123XXXX
Cape Verde+238e.g.,+2389912XXX
Chad+235e.g.,+2356623XXXX
Chile+56e.g.,+5695123XXXX
China+86e.g.,+861381234XXXX
Colombia+57e.g.,+57301234XXXX
Cook Islands+682e.g.,+6825XXXX
Costa Rica+506e.g.,+5068312XXXX
Croatia+385e.g.,+38598123XXXX
Cyprus+357e.g.,+3579612XXXX
Czech Republic+420e.g.,+42060123XXXX
Denmark+45 e.g.,+452012XXXX
Djibouti+253 e.g.,+2537723XXXX
Dominica+1-767 e.g.,+1767256XXXX
Ecuador+593 e.g.,+59399123XXXX
Egypt+20 e.g.,+20101234XXXX
El Salvador+503 e.g.,+5037012XXXX
Equatorial Guinea+240 e.g.,+24022212XXXX
Eritrea+291 e.g.,+291712XXXX
Estonia+372 e.g.,+3725123XXXX
Ethiopia+251 e.g.,+25191123XXXX
Faroe Islands+298 e.g.,+29821XXXX
Fiji Islands+679 e.g.,+679991XXXX
Finland+358 e.g.,+35840123XXXX
France+33 e.g.,+3361234XXXX
French Polynesia+689 e.g.,+6898712XXXX
Gabon+241 e.g.,+24106612XXXX
Gambia+220 e.g.,+220711XXXX
Georgia+995 e.g.,+99555512XXXX
Germany+49 e.g.,+491512345XXXX
Ghana+233 e.g.,+23324123XXXX
Gibraltar+350 e.g.,+3505712XXXX
Greece+30 e.g.,+30694123XXXX
Greenland+299 e.g.,+29922XXXX
Grenada+1-473 e.g.,+1473523XXXX
Guinea+224 e.g.,+22462123XXXX
Guinea-Bissau+245 e.g.,+24595512XXXX
Guyana+592 e.g.,+592612XXXX
Haiti+509 e.g.,+5093712XXXX
Honduras+504 e.g.,+5049123XXXX
Hong Kong+852 e.g.,+8526123XXXX
Hungary+36 e.g.,+3670123XXXX
Iceland+354 e.g.,+354611XXXX
India+91 e.g.,+91981234XXXX
Indonesia+62 e.g.,+62812345XXXX
Iraq+964 e.g.,+964781234XXXX
Israel+972 e.g.,+97250123XXXX
Italy+39 e.g.,+39347123XXXX
Ivory Coast+225 e.g.,+2250123XXXX
Jamaica+1-876e.g.,+1876412XXXX
Japan+81e.g.,+81901234XXXX
Jordan+962e.g.,+96279123XXXX
Kenya+254e.g.,+25471234XXXX
Kuwait+965e.g.,+9655012XXXX
Kyrgyzstan+996e.g.,+99655012XXXX
Laos+856e.g.,+85620212XXXX
Latvia+371e.g.,+3712912XXXX
Lebanon+961e.g.,+9617112XXXX
Lesotho+266e.g.,+2665012XXXX
Liberia+231e.g.,+23177012XXXX
Libya+218e.g.,+21891234XXXX
Liechtenstein+423e.g.,+42366123XXXX
Lithuania+370e.g.,+3706123XXXX
Luxembourg+352e.g., +35269123XXXX
Madagascar+261e.g.,+26132123XXXX
Malawi+265e.g.,+26599123XXXX
Malaysia+60e.g.,+6012345XXXX
Maldives+960 e.g.,+9607XXXXXXX
Mali+223 e.g.,+2237XXXXXXX
Malta+356 e.g.,+3569XXXXXXX
Marshall Islands+692 e.g., +692XXXXXXX,
Mauritania+222 e.g.,+2223XXXXXXX
Mauritius+230e.g.,+2305XXXXXXX
Mexico+52 e.g.,+521XXXXXXXXX
Micronesia+691e.g.,+691XXXXXXX
Moldova+373 e.g.,+3736XXXXXXX
Monaco+377 e.g.,+3776XXXXXXX
Mongolia+976 e.g.,+9769XXXXXXX
Montenegro+382 e.g.,+3826XXXXXXX
Montserrat+1-664e.g.,+1664XXXXXXX
Morocco+212 e.g.,+2126XXXXXXX
Mozambique+258e.g.,+2588XXXXXXX
Namibia+264 e.g.,+2648XXXXXXX
Nauru+674e.g.,+6745XXXXXXX
Nepal+977 e.g.,+9779XXXXXXX
Netherlands+31 e.g.,+316XXXXXXXX
New Caledonia+687e.g., +6877XXXXXXX
New Zealand+64e.g.,+642XXXXXXXX
Nicaragua+505 e.g.,+5058XXXXXXX
Niger+505 e.g.,+5058XXXXXXX
Nigeria+234 e.g.,+2348XXXXXXXX
Norway+47 e.g.,+479XXXXXXXX
Oman+968e.g., +9689XXXXXXX
Pakistan+92e.g., +923XXXXXXXXX
Panama+507 e.g.,+5076XXXXXXX
Papua New Guinea+675 e.g.,+6757XXXXXXX
Paraguay+595 e.g.,+5959XXXXXXX
Peru+51 e.g.,+519XXXXXXXX
Philippines+63e.g.,+639XXXXXXXX
Poland+48 e.g.,+487XXXXXXXX
Portugal+351e.g.,+3519XXXXXXXX
Puerto Rico+1-787 e.g.,+1787XXXXXXXX
Qatar+974 e.g., +9743XXXXXXX
Romania+40 e.g..,+407XXXXXXXX
Rwanda+250 e.g.+2507XXXXXXXX
Samoa+685 e.g.,+6857XXXXXXX
San Marino+378e.g.,+3786XXXXXXX
Saudi Arabia+966 e.g.,+9665XXXXXXXX
Senegal+221 e.g.,+2217XXXXXXXX
Serbia+381 e.g.,+3816XXXXXXXX
Seychelles+248 e.g.,+2482XXXXXXX
Singapore+65, e.g.,+659XXXXXXXX
Slovakia+421 e.g.,+4219XXXXXXXX
Slovenia+386 e.g.,+3864XXXXXXXX
Solomon Islands+677 e.g.,+6777XXXXXXX
South Africa+27e.g.,+278XXXXXXXX
South Korea+82 e.g.,+8210XXXXXXXX
South Sudan+211 e.g.,+2119XXXXXXXX
Sri Lanka+94 e.g.,+947XXXXXXXX
Sudan+249 e.g.,+2499XXXXXXXX
Suriname+597 e.g.,+5977XXXXXXX
Sweden+46 e.g.,+467XXXXXXXX
Switzerland+41 e.g.,+417XXXXXXXX
Taiwan+886e.g.,+8869XXXXXXXX
Tajikistan+992 e.g.,+9929XXXXXXXX
Tanzania+25e.g.,+2557XXXXXXXX
Thailand+66 e.g.,+668XXXXXXXX
Timor-Leste+670 e.g.,6707XXXXXXX
Togolese Republic+228 e.g.,+2289XXXXXXX
Tonga+676e.g.,+6767XXXXXXX
Tunisia+216e.g.,+2169XXXXXXXX
Turkey+90e.g.,+905XXXXXXXX
Tuvalu+688 e.g.,+6889XXXXXXX
Uganda+256e.g.,+2567XXXXXXXX
Ukraine+380e.g.,+3809XXXXXXXX
United Arab Emirates+971e.g.,+9715XXXXXXXX
Uruguay+598e.g., +5989XXXXXXXX
Uzbekistan+998e.g., +9989XXXXXXXX
Vanuatu+678 e.g.,+6785XXXXXXX
Venezuela+58 e.g.,+584XXXXXXXX
Vietnam+84 e.g.,+849XXXXXXXX
Wallis and Futuna+681 e.g.,+6817XXXXXXX
Yemen+967 e.g.,+9677XXXXXXXX
Zambia+260 e.g.,+2609XXXXXXXX
Zimbabwe+263e.g.,+2637XXXXXXXX