Merge by phone number

When importing contact data, you have the option to merge duplicates based on the phone number. This merge option allows you to consolidate the details of contacts that have the same phone number, preventing the creation of duplicate entries. By selecting the merge duplicates by phone number, the system compares the phone numbers of the new contacts with the existing ones. If a match is found, instead of creating a duplicate entry, the system merges the additional information into the existing contact. By merging the data based on the phone number, you can combine the additional fields with the existing record and avoid duplicate entries.

For example:

Existing List A:

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New contact upload: You have a new set of contact information to import, which includes additional fields:

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Final list after merging by phone number and mapping respective columns:

The final list includes the following changes:

• Added a new contact (Contact 3)
• Updates existing contacts (Contact 2 and Contact 4 are merged)
• “Christie” added to the Last Name
• The city changed from “Hyderabad” to “Bangalore”