Skip importing duplicates

Sending the same message to a contact multiple times could get you reported for spam, which lowers your quality rating. Depending on your preference, you have the option to choose not to import duplicates. This merge option compares the data being imported with existing records and excludes duplicates.

For example:

List A:

ContactPhone NumberFirst NameLast NameCity
Contact 1+447891234123JohnSmithLondon
Contact 2+447891234456AgathaHyderabad

New contact upload:

ContactPhone NumberFirst NameLast NameCity
Contact 2+447891234456AgathaChristieBangalore
Contact 3+447891234789MattJonesMalvern

Final list after selecting ā€œDo not import duplicatesā€ and mapping respective columns:

ContactPhone NumberFirst NameLast NameCity
Contact 1+447891234123JohnSmithLondon
Contact 2447891234456AgathaHyderabad
Contact 3+447891234789MattJonesMalvern

The final list includes the following changes:

  • Adds new contacts (Contact 3)
  • Ignores duplicate contacts (Contact 2)