Getting started with Webex Interact
Our knowledge base is a great place to start if you are unsure about a feature of Webex Interact. As well as walk throughs of our essential and advanced features, we also have put together how to guides to help you get started.
Product Guides
Accounts & billing
Looking for resources to manage your account or billing? Everything you need is right here
Channel setup
Set up your SMS and WhatsApp channels to start sending campaigns. Buy a number, create a WhatsApp profile or an SMS sender for your preferred channels
Templates
Discover how to create message templates to make your customer communications smooth and consistent
APIs & webhooks
Learn how to create API keys and subscribe to webhooks for instant updates
Reports
Gain insights into campaign reporting and closely monitor the performance of your campaigns
Contacts
Resources to help you create and upload customer contact numbers to your lists
Campaigns
Learn how to create and personalize your campaigns for the best delivery and messaging experience
Opt-ins
Learn how to create an opt-in path and gain consent from your customers for SMS and WhatsApp communication
Opt-outs
Learn how to manage customers who have opted out or unsubscribed from your messages
Webex Interact API documentation
Learn how to integrate your application with our SMS API and send SMS quickly
