Getting started with Webex Interact

Our knowledge base is a great place to start if you are unsure about a feature of Webex Interact. As well as walk throughs of our essential and advanced features, we also have put together how to guides to help you get started.

Product Guides

Getting started

FAQs

Accounts & billing

Looking for resources to manage your account or billing? Everything you need is right here

Channel setup

Set up your SMS and WhatsApp channels to start sending campaigns. Buy a number, create a WhatsApp profile or an SMS sender for your preferred channels

Templates

Discover how to create message templates to make your customer communications smooth and consistent

APIs & webhooks

Learn how to create API keys and subscribe to webhooks for instant updates

Reports

Gain insights into campaign reporting and closely monitor the performance of your campaigns

Contacts

Resources to help you create and upload customer contact numbers to your lists

Campaigns

Learn how to create and personalize your campaigns for the best delivery and messaging experience

Opt-ins

Learn how to create an opt-in path and gain consent from your customers for SMS and WhatsApp communication

Opt-outs

Learn how to manage customers who have opted out or unsubscribed from your messages

Webex Interact API documentation

Learn how to integrate your application with our SMS API and send SMS quickly

Go to API documentation

Can't find what you are looking for?

Reach out to our support team.

December 2023 Update