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Welcome to webex interact
Webex Interact overview
👋 Getting Started With Webex Interact
Sign up your Webex Interact account
Create your Webex account
Sign in using Webex credentials
Sign in using Google/Microsoft/Apple credentials
Dashboard overview
⚙️ SETUP SMS CHANNEL
Sender names
Numbers
WhatsApp business profile
Profile settings: Opt-outs, Opt-ins, Auto-replies
Profile statuses and quality ratings
Facebook business verification
Business profile best practices
Understanding messaging limits
🚀 send campaigns
Campaigns
Create and send an SMS campaign
Improve your SMS campaign using additional tools
Segment your campaign
Characters in English
Unicode and extended characters
Create and send a WhatsApp campaign
About International SMS messaging
Phone number formats and regions
📊 reports
Understanding campaign reports
Campaign reports
WhatsApp reports
API reports
OUTBOUND & NUMBER HISTORY
Outbound history
Phone number search
📇 manage contacts & lists
Contacts
Contact data mapping
Contact merging strategies
Merge by phone number
Skip importing duplicates
Import contacts as it is
Merge by WhatsApp number
Custom fields
List import summary
➕ setting up Opt-ins
Opt-in management
⛔ opt-outs
Opt-outs
Import opt-outs
Account-level SMS opt-outs
📨 Inbox
Inbox: SMS and WhatsApp
📑 templates
SMS templates
Understanding WhatsApp templates and categories
About Marketing templates
About Utility templates
About Authentication templates
Template statuses and best practices
Integrations
Configure and Send an Email to SMS Campaign
📚 accounts & billing
Account details
Organization
Teammates
About billing and payments
Add balance to your account
Manage your cards
Automatic payments
Understanding Pricing for SMS and WhatsApp
Monthly usage summary
Transaction history
Payment receipts
Webex user profiles
Email settings
🔑 api preferences
Create an API project
Webhooks
Suggest
Manually import opted-out contacts to list