July 2025 Release

What's New in Webex Interact 1.4.6?

This release introduces new API capabilities for seamless integration, enhances your ability to export campaign data, and delivers significant improvements in system stability, performance, and overall user experience.

New API Integrations

Accounts API: A new API is available to retrieve account-level information, providing key details such as account status, currency, and wallet balance.

Senders API: New APIs offer comprehensive control over your sender management, allowing you to retrieve and delete senders programmatically.

Enhanced Campaign and Message Sending

Campaign Contact Data Export: You can now easily export detailed contact information, including merge fields, directly from your Campaign Reports.

Improved Contact List Handling: We've made improvements to contact file uploads and ensured accurate contact retrieval from lists.

Accurate List Deletion: Resolved issues that previously prevented list deletion due to incorrect subscription checks.

Precise Campaign Scheduling: Campaigns can no longer be scheduled for past dates, ensuring all scheduled sends are set for future times.

Consistent Scheduled API Sends: Scheduled API sends now reserve the necessary funds, ensuring they go out as planned.

Enhanced Email-to-SMS Reliability: Email-to-SMS now supports authorized domains, improving message delivery by better handling email validations.

Faster Performance & Stability

Improved System Stability: We've enhanced overall system stability and responsiveness, reducing unexpected errors and application crashes for a smoother experience.

Reliable Background Processes: Critical background processes are now more dependable, ensuring data consistency and timely operations.

Optimized Report Generation: Reports for Outbound History and Number History now generate faster.

Robust API Performance: Our public APIs now handle high request volumes more gracefully, providing clear feedback when limits are reached.

Improved User Interface and Usability

Clearer Opt-out Confirmations: Confirmation messages for opt-out actions are now clearly displayed.

Intuitive Sender/Number Creation: The option to create a new sender or purchase a number is now clearly visible in Quick Sends and Partial Sends when needed.

Accurate Campaign Success Messages: Scheduled campaigns now show the correct "scheduled successfully" message.

Consistent Export Behavior: Exports for Monthly Usage Summaries (MUS) now consistently download in a new tab.

Records in Outbound History exports are now ordered correctly (newest first). Exported files now properly handle commas in list values and include all records, even for large files. The export option is now available only where relevant for WhatsApp campaigns.

Improved Campaign Preview and Flow: Campaign previews now correctly display the sender name or number. We've resolved issues that caused dashboard crashes or unexpected behavior during campaign creation and preview.

Enhanced Pagination for Reports: Pagination for Number History reports now works more smoothly.

Clearer Reserved Balance Display: The 'Reserved Balance' display for prepay accounts is now clearer.

Reliable Sender Creation in Partial Sends: Users can now consistently create sender names within the Partial Sends flow.

Improved Billing and Payment Accuracy: We've enhanced billing and payment accuracy, including correct processing of payments and accurate display of account usage for postpay accounts. Company names are now correctly included on receipts.